Harry Donihue

Santa Clarita, CA 91387 · (661) 310-5865 · harrydonihue@gmail.com

I have a profound knowledge of web technologies and internet marketing and have great written and verbal communication and interpersonal skills. I’m a very self-motivated, organized multitasker with an uncommon ability to learn quickly. I believe my work efforts demonstrate my eagerness to help other people and to grow with the company. I'm a hard worker, fast learner, and develop working relationships easily. I am a seeker of challenge.


Experience

Business Analyst

Lamps Plus

Identifies needs of an e-commerce website and work with resources to increase sales, strengthen processes and improve efficiency. I act as mediators and facilitator for web related business systems.

  • Review, analyze, and evaluate business functions and user needs
  • Document project requirements and define overall scope and objectives
  • Formulate systems in line with overall business strategies
December 2020 - Present

Project Manager

Scorpion Internet Marketing

Was responsible for owning client relationships and working directly with key stakeholders to organize and produce documentation for highly technical websites from start to finish.

  • Works with franchisors to build engaging and goal oriented websites
  • Coordinates and provides documentation for internal teams
  • Worked daily with designers, content writers, and technical developers on brand objectives
  • Develops intuitive sitemaps based on business needs and best practices
  • Ensures brand voice is consistent across all web marketing initiatives
  • Performs quality control and user testing across many browsers and devices
  • Monitors campaign quality and performance via Google Analytics
  • Communicated with stakeholders of varying technical knowledge
January 2017 - December 2020

Product Manager

Sonic Electronix

Worked directly with the CEO and development team to continuously grow and improve eCommerce website as well as internal admin CMS in line with company objectives.

  • Initiated and coordinated projects to support eCommerce website and internal teams
  • Launched web applications, internal admin interfaces, and smartphone apps
  • Prepared project requirements and documentation for our web development team
  • Prioritized the work of 4 web developers based on long term company goals
  • Worked with company stakeholders to solve problems and create new efficiencies
  • Frequently evaluated data to understand problems and align solutions to team goals
  • Analyzed and tracked page stats and analytics to determine project success
  • Addressed day-to-day issues with timely action while focusing on bigger milestones
May 2013 - January 2017

Copywriter

Sonic Electronix

Focused on curating content on technical topics related to 12-volt and car audio.

  • Was collaboratively responsible for 95% of text content on eCommerce website
  • Created compelling and in-depth descriptions for hundreds of products annually
  • Maintained and created content for 3 partnership forums involving daily interaction
  • Kept a weekly blog and created video script copy for high traffic YouTube channel
  • Won X-Factor of the year award from CEO
October 2010 - May 2013

Sales Associate

America's Tire Company

Worked as an automotive tire technician before moving into a sales and customer support role.

  • Produced highest grossing monthly sales on numerous occasions
  • Provided excellent sales support and knowledge of products
  • Reconciled inventory counts for thousands of automotive products monthly
  • Trained and promoted rapidly from manual labor position to sales and service
February 2007 - October 2010

Skills

Technical Ability
  • Technical Documentation
  • HTML / CSS / RegEx
  • Data Analytics
  • SEO Best Practices
  • Advanced Excel
  • Scrum / Agile Methodology
  • Google / Microsoft Suite
  • Process Automation
  • WCAG 2.0 Accessibility Guidelines
  • Gantt Charts
  • CMS Platforms
  • Macros and Automation
  • Types 90+ WPM
Product Toolkit
  • Jira
  • Confluence
  • Trello
  • Adobe Photoshop
  • Balsamiq Mockups
  • Lucidchart
  • Mirosoft Excel
  • Google Sheets
  • Google Slides
  • TeamGantt
  • Google Analytics
Professional Ability
  • Goal Oriented
  • Hyper Organized
  • Ability to Prioritize
  • Deadline Driven
  • Problem Solver / Brainstormer
  • Experience With Social Styles


Awards & Certifications

  • Advanced Google Analytics 2021
  • Hermes Award 2019
  • Award Of Excellence 2019
  • dotComm Award 2019
  • WebAward 2019
  • 4x Employee Of The Month
  • 1x Employee Of The Year

Education

College of The Canyons

Small Business Administration
2009 - 2013

West Ranch High School

AP Technology Programs
2006 - 2009